Question 1

What is Contractor Flow HQ?

Accepted Answer

Contractor Flow HQ is an all-in-one business platform built specifically for contractors. It replaces the patchwork of tools most contractors use — separate apps for invoicing, scheduling, time tracking, estimates, and customer management — with a single integrated system. Jobs, invoices, team scheduling, inventory, payroll, contracts, and your own branded marketplace profile — all in one place for $99/month.

Question 2

How does job management work?

Accepted Answer

Create jobs from leads, estimates, or scratch. Each job tracks scope, timeline, materials, photos, time entries, expenses, and change orders. Assign crew members, set milestones, and move jobs through statuses (quoted → approved → scheduled → in progress → completed → invoiced → paid). The whole lifecycle is connected — when a job completes, an invoice is auto-generated from logged time and expenses.

Question 3

How does invoicing and getting paid work?

Accepted Answer

Create and send professional invoices in seconds — or let the system auto-generate them when jobs complete. Customers pay online via credit card, debit card, or bank transfer (ACH) through Stripe. Funds deposit directly to your bank account in 1-2 business days. Auto-reminders chase overdue invoices so you don't have to.

Question 4

How do estimates and contracts work?

Accepted Answer

Build professional estimates with line items, photos, and terms. When a customer accepts, the estimate auto-converts to a job and a contract is generated for e-signature — no re-typing, no printing. Contracts are state-specific and trade-specific (12+ trades supported) with proper warranty, insurance, and dispute resolution language.

Question 5

How does team scheduling work?

Accepted Answer

Assign crew to jobs with a drag-and-drop calendar. Team members see their schedule on their phone. GPS clock-in/out tracks hours by job site automatically. Timesheets are generated at the end of each pay period, and payroll can be processed with one click after review.

Question 6

How does inventory tracking work?

Accepted Answer

Track materials, tools, and equipment across your warehouse, trucks, and job sites. Set reorder points — when stock drops below the threshold, purchase orders are auto-created and sent to your preferred vendors. When materials arrive, the system checks if any waiting jobs are now fully stocked and notifies your crew.

Question 7

What automations run behind the scenes?

Accepted Answer

Contractor Flow HQ automates: invoice generation on job completion, invoice sending to customers, payroll calculation when invoices are paid, purchase order creation when materials run low, crew assignment based on skills and availability, timesheet generation at pay period close, material readiness notifications, shipment delivery alerts to crew, and escrow auto-release after PM approval deadlines pass.

Question 8

How does the CRM and lead pipeline work?

Accepted Answer

Every lead, estimate request, and customer interaction is tracked in your CRM pipeline. Leads move through stages (new → contacted → quoted → won/lost). When you win a lead, it converts to a job with one click. The marketplace also sends you qualified leads from property managers in your area — no cold calling needed.

Question 9

How is Contractor Flow HQ different from Jobber?

Accepted Answer

Same core tools (jobs, invoices, scheduling, GPS time tracking) at a lower price — $99/month vs Jobber's $129+ Connect plan. Jobber charges extra for time tracking, route optimization, and inventory. We include everything in one plan. Plus we have a built-in marketplace where property managers actively hire contractors — Jobber doesn't send you any leads.

Question 10

How is Contractor Flow HQ different from Angi?

Accepted Answer

Angi charges $15-80+ per lead whether you win the job or not. We charge a flat $99/month — zero per-lead fees, zero per-job fees. You also get the full business management platform (invoicing, scheduling, team, inventory) that Angi doesn't offer. And our marketplace lets property managers hire you directly without per-lead charges.

Question 11

How is Contractor Flow HQ different from Thumbtack?

Accepted Answer

Thumbtack charges per lead ($15-50+) and offers no business management tools. You're paying for introductions with no guarantee of work. With Contractor Flow HQ, you get unlimited leads from our marketplace PLUS the entire toolkit to run your business — $99/month flat. No per-lead charges ever.

Question 12

Is there a per-job or per-lead fee?

Accepted Answer

No. Flat $99/month for everything — unlimited jobs, unlimited invoices, unlimited team members, unlimited customers. We make money on the subscription, not by taxing your jobs or charging per lead. That's the fundamental difference.

Question 13

Is there a long-term contract?

Accepted Answer

No contracts, no lock-ins. Month-to-month. Cancel anytime from your dashboard — your data exports and your account simply pauses. No early-termination fees, no gotchas.

Question 14

How much does Contractor Flow HQ cost?

Accepted Answer

$99/month for everything unlimited. One plan, no tiers, no upsells. Jobs, invoices, team members, customers, inventory, contracts, scheduling, payroll, marketplace — all included. We also offer a 20% discount for annual billing ($950/year instead of $1,188).

Question 15

Is there a free trial?

Accepted Answer

Yes — 14 days, completely free, no credit card required. You get full access to every feature. After the trial, add a payment method to continue at $99/month. If you don't add payment, your account pauses (data is preserved, just read-only).

Question 16

Are there any transaction fees?

Accepted Answer

No platform fees from us on any transactions. When customers pay invoices via Stripe, standard Stripe processing fees apply (2.9% + $0.30 for cards, 0.8% for ACH). These are Stripe's fees, not ours — same rates you'd pay anywhere.

Question 17

Can I cancel anytime?

Accepted Answer

Yes. Cancel from your dashboard at any time. No penalty, no early termination fee. Your subscription continues until the end of the current billing period, then your account moves to read-only mode. You can reactivate anytime.

Question 18

Can I track job profitability?

Accepted Answer

Yes. Every job shows real-time profit and loss: revenue (from invoice) minus labor costs (from time entries × hourly rates) minus material costs (from expenses). The finance dashboard shows which job types are most profitable, revenue trends by month, and where your money is going.

Question 19

How do change orders work?

Accepted Answer

Create a change order with the scope change description, additional cost, and timeline adjustment. Send it for customer approval. Once signed, the change order amount is rolled into the job's total cost automatically. All change orders are tracked and linked to the original contract.

Question 20

Can I create recurring invoices?

Accepted Answer

Yes. Set up recurring invoices for maintenance contracts, retainer agreements, or any ongoing service. Choose the frequency (weekly, monthly, quarterly), and invoices are auto-generated and sent on schedule.

Question 21

How does the free contract builder work?

Accepted Answer

Our free contract builder generates court-ready service agreements for 12+ contractor trades (HVAC, plumbing, roofing, electrical, painting, etc.). Each contract includes trade-specific warranty language, state-specific disclosures and cancellation rights, payment terms, insurance requirements, and e-signature blocks. One free contract per email, no account needed.

Question 22

How many team members can I add?

Accepted Answer

Unlimited. There's no cap on team members, crew size, or subcontractors. Add everyone from your lead technician to your office admin — all included in the $99/month.

Question 23

How does GPS time tracking work?

Accepted Answer

Team members clock in from their phone. The app captures GPS coordinates at clock-in and clock-out, so you know they're at the job site. Hours are automatically logged against the job. At the end of the pay period, timesheets are generated for your review and approval.

Question 24

Can I run payroll through the platform?

Accepted Answer

Yes. Once timesheets are approved, the system calculates gross pay, overtime (1.5× over 40 hours), and estimated deductions (federal, Social Security, Medicare). You review the payroll summary and confirm with one click. Payments can be processed via direct deposit or marked as paid manually for check/cash.

Question 25

Does auto-assign work for crew scheduling?

Accepted Answer

Yes — when enabled, the system automatically suggests the best crew for each new job based on: skills match (job type vs. employee certifications), availability (no conflicting shifts), proximity, and performance rating. You can accept the suggestion or override manually.

Question 26

How does inventory tracking work?

Accepted Answer

Track every item across locations (warehouse, trucks, job sites). Each item has a reorder point — when stock drops below it, the system auto-creates a purchase order to your preferred vendor. When materials are received, the system checks if any waiting jobs are now fully stocked.

Question 27

What happens when I receive materials?

Accepted Answer

Log received items through the receiving dock. Inventory quantities update automatically. The system then checks all scheduled jobs that needed those items — if a job's materials are now all in stock, you and your assigned crew get a "materials ready" notification.

Question 28

Can I track materials per job?

Accepted Answer

Yes. Link inventory items to specific jobs as "job materials". Track what's needed, what's reserved, what's loaded on the truck, and what's actually used. Material costs flow into the job's P&L automatically.

Question 29

How do purchase orders work?

Accepted Answer

Create POs manually or let the system auto-generate them when inventory hits reorder points. POs are linked to vendors and optionally to specific jobs. Track order status from draft → sent → acknowledged → received.

Question 30

What is the contractor marketplace?

Accepted Answer

The marketplace is where property managers and homeowners discover and hire contractors. Your profile includes your services, trade specialties, service area, portfolio photos, client reviews, and a direct contact form. Getting listed is free with your subscription — no per-lead fees.

Question 31

Do I get my own branded profile page?

Accepted Answer

Yes. Every contractor gets a custom subdomain (yourname.contractorflowhq.com) with your logo, cover photo, portfolio gallery, service area map, reviews, "Why Choose Me" cards, and an about section. It's your own professional online presence.

Question 32

How does the ranking system work?

Accepted Answer

Your position in marketplace search results is based on merit — a composite score out of 100 points: Average Rating (25pts), Review Volume (15pts), Completed Jobs (15pts), Response Rate (15pts), Profile Completeness (10pts), Verification (10pts), On-Time Rate (5pts), and Recent Activity (5pts). Money cannot buy organic rank.

Question 33

Can I pay to rank higher?

Accepted Answer

No. Organic rank is always merit-based. What you can purchase is a Visibility Boost — impression credits ($2.99–$9.99) that rotate your card into clearly labeled "Sponsored" slots. The rotation changes daily for fair exposure. This increases how many people see you, but doesn't change your position in organic results.

Question 34

Do new contractors get any help getting noticed?

Accepted Answer

Yes. Every new contractor gets a free 30-day visibility boost when they create their profile. This gives you time to complete your profile, get your first reviews, and build job history before competing purely on merit.

Question 35

Is my data secure?

Accepted Answer

Yes. Bank-level 256-bit SSL encryption on all data. Payments processed through Stripe (PCI-DSS Level 1 certified). We never store credit card numbers on our servers. All data is backed up with redundancy. SOC 2 compliance in progress.

Question 36

How do I contact support?

Accepted Answer

Email us via the Contact page or from your dashboard. Priority support is included for all subscribers — we typically respond within a few hours. Enterprise API users also have access to a dedicated Slack channel.

Question 37

Do you offer an API?

Accepted Answer

Yes. The Contractor API gives programmatic access to your jobs, invoices, customers, and more. Set up webhooks to receive real-time notifications for job status changes, invoice payments, reviews, and other events. API keys are created from Settings → API & Webhooks. Full docs at /docs/api/contractor.

Feature	Contractor Flow HQ	Jobber	Angi Leads	Thumbtack
Monthly price	$99 flat	$129+	$300+	Per lead
Per-lead / per-job fee	$0	$0	$15–80+	$15–50+
Jobs & invoicing	✅	✅	❌	❌
Team scheduling	✅	✅ (extra)	❌	❌
GPS time tracking	✅	✅ (extra)	❌	❌
Inventory management	✅	❌	❌	❌
Payroll processing	✅	❌	❌	❌
E-sign contracts	✅	⚠️ limited	❌	❌
Branded profile + marketplace	✅	❌	❌	❌
No credit card trial	✅	❌	❌	❌

The operating system
for your contracting business.

Frequently Asked Questions

What is Contractor Flow HQ & How It Works

Why Contractors Switch from Jobber, Angi & Thumbtack

Pricing & Billing

Jobs & Invoicing

Team & Scheduling

Inventory & Materials

Marketplace & Growth

Security & Support

The operating systemfor your contracting business.